Compare
Sync-RX vs DrChrono
The short answer
- DrChrono suits uS specialty practices.
- Sync-RX suits UK brands, pharmacies and clinics selling prescription treatments online, with consultation, identity, payment, prescribing and dispensing in one place.
What DrChrono is known for
- E-prescribing with EPCS
- Digital formulary checks
- Mobile-first EHR
Side by side
| Sync-RX | DrChrono | |
|---|---|---|
| Category | Clinical operations platform for UK online pharmacies and clinics | US EHR and practice platform |
| Main market | United Kingdom | United States |
| What it is known for | Consultation to delivery in one system | E-prescribing with EPCS; Digital formulary checks; Mobile-first EHR |
| Branded online consultation forms | Yes, 18+ question types, skip logic and rejection screens | Not described in their product summary |
| Identity checks | Veriff, LexisNexis or Sync video verification | Not described in their product summary |
| Online checkout and subscriptions | Shopify, Stripe, Ryft or Sync Pay, with Recharge | Not described in their product summary |
| Clinical flagging for review | BMI, keyword and subscription timing flags, plus image checks | Not described in their product summary |
| Prescribing | Prescriber signs with their own key, PDF locked once signed | US e-prescribing |
| Dispensing and delivery | Partner pharmacy (The Independent Pharmacy) or your own dispensary | Routes to a pharmacy |
| Patient portal | Orders, prescriptions, blood results and profile | Not described in their product summary |
| Multi-brand, multi-clinic | Yes, one installation serves several clinics with their own brands | Not described in their product summary |
| Best for | UK brands, pharmacies and clinics selling prescription treatments online | US specialty practices |
FAQ
Is DrChrono available in the UK?
DrChrono is built for the US market, with US workflows such as US e-prescribing networks and insurer checks. Check with them directly if you need UK use. Sync-RX is built for UK online pharmacies and clinics.
Do Sync-RX and DrChrono do the same job?
Not quite. A mobile-first US EHR and e-prescribing platform for specialty practices. Sync-RX runs the whole online journey for a UK clinic or pharmacy: consultation form, identity check, payment, clinician review, signed prescription, dispensing and repeat supply.
Can Sync-RX dispense if I do not have a pharmacy?
Yes. Signed prescriptions can go to The Independent Pharmacy, our partner pharmacy, which returns status updates through to delivery. You can also use your own dispensary.
Can I move to Sync-RX from another system?
Yes. The migration page explains what transfers and how the move runs.
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