Who it's for
Software for pharmacy owners adding an online service
The problems we hear
- Online orders arrive through a different system from everything else.
- Repeat patients are handled by memory and reminders.
- Every new product means more manual checking.
- Building your own platform costs more than expected and never finishes.
How Sync-RX handles it
- A branded online shop and consultation flow in your pharmacy's name.
- Prescriber review and signing in the same place as the order.
- A dispensing area and label designer for in-house dispensing, alongside the clinical record.
- Subscriptions and repeats, with a fresh clinical check before each resupply.
- Connections to the tools you already use, listed on our integrations page.
End to end, or just the parts you need
Use your own dispensary and pharmacists, and add our prescribers or partner pharmacy only where you need extra capacity.
Sync-RX is more than software. We work in partnership with The Independent Pharmacy, a fully regulated UK online pharmacy, so a patient can go from first consultation to a signed prescription to medicine at their door without you stitching together three suppliers.
- Consultation. Your branded assessment, built around the medicine and the questions your clinicians want asked.
- Clinical review. Risks flagged automatically, reviewed by a prescriber, approved or turned down with the reason recorded.
- Prescribing. Signed in-app with an advanced electronic signature, timestamped and stored.
- Dispensing and delivery. Sent to The Independent Pharmacy, dispensed, labelled and shipped, same-day dispatch on orders placed before 3pm, with tracking coming back into the patient record.
Already have your own pharmacy or your own prescribers? Keep them. Use Sync-RX only for the parts you want and plug your own supply chain into the rest. The treatments we support page sets out what can run through this.
Our pharmacy partner: The Independent Pharmacy
The Independent Pharmacy is a fully regulated UK online pharmacy. Their own site reports a 4.9 out of 5 rating from over 30,000 reviews, more than 1,300 medicines across over 90 conditions, same-day dispatch on orders placed before 3pm, and free discreet delivery on orders over £40.
That is who reviews and dispenses behind the scenes when you use our prescribing and dispensing service. Your patients see your brand; the clinical and pharmacy work is done by a registered pharmacy with a public track record.
What you get on day one
Your branded shop, your treatment areas, and a single place to see orders, patients and prescriptions.
Typical setup
- We set up your shop with your branding.
- Choose your treatment areas and pricing.
- Connect your dispensary and couriers.
- Go live with a test order first.
Questions we get asked
Do we have to change our dispensing system?
Not necessarily. Sync-RX has connectors for Titan PMR, Semble and Docman, and a dispensing area for in-house dispensing. Ask us about yours.
Can we start with one treatment area?
Yes. Many owners start with one and add more once the process runs smoothly.
Can we move from our current online platform?
Yes. See moving to Sync-RX for what transfers and how the move runs.
Who else uses Sync-RX
- Superintendent pharmacists: Governance, SOPs and an audit trail you can stand behind.
- Remote prescribers: Everything needed to decide, in one screen.
- Clinical and medical directors: Protocols, oversight and audit across every prescriber.
- Founders and operators: Launch a regulated brand quickly and see what is working.
- Dispensary and ops managers: Order queues, labels and couriers at volume.
Book a walkthrough
Tell us your treatment areas and where you are today, and we will show you the whole journey end to end. Pricing, minimum terms and what counts as a consultation are set out in the commercial section of the FAQ. Already running on something else? See moving to Sync-RX.