Treatments we support
Any medicine that can lawfully be sold online
Talk to us about your treatment area
Treatment areas clinics already run on Sync-RX
- Weight management (GLP-1 and related)
- Hair loss
- Sexual health and erectile dysfunction
- Travel health and antimalarials
- Skin and acne
- Menopause and HRT
- Smoking cessation
- Contraception
- Asthma and allergy
- Men's and women's general health
- Sleep and mental wellbeing (where lawful for online supply)
- Testosterone and hormone monitoring, with blood tests
Not on the list? That usually means nobody has asked yet, not that it cannot be done.
What "any approved medicine" actually means
Lawful for online supply. The medicine must be one a UK prescriber can lawfully prescribe remotely, and your pharmacy can lawfully dispense.
Your clinical governance. You set the assessment, the red flags and the refusal rules. The prescriber decides. Sync-RX never makes a clinical decision.
Extra care categories. Some categories carry additional GPhC expectations, for example opioids, sedatives, and medicines liable to misuse or overuse. Sync-RX supports the extra checks these need, such as GP notification, identity verification and quantity limits. Our guide to GPhC expectations for online prescribing goes through these in detail.
How a new treatment area gets set up
- Build the assessment in the no-code form builder, or start from a template.
- Add your prescribing rules, red flags and automatic rejections.
- Load the products, doses and prices, or sync them from your shop.
- Set the clinical checks: identity verification, GP notification, photo or blood test requirements.
- Test in a sandbox clinic, then go live.
Questions clinics ask
Can Sync-RX handle treatments other than weight loss?
Yes. Weight management is the most common use, but the platform is treatment agnostic. Hair loss, sexual health, travel health, skin, menopause, smoking cessation and general health all run on the same engine. The treatment area is configuration, not custom development.
Can Sync-RX sell any medication approved for sale online?
Yes, within the law. If a UK prescriber can lawfully prescribe it remotely and your pharmacy can lawfully dispense it, Sync-RX can carry the assessment, the prescribing decision, the order and the audit trail for it.
Which medicines can be sold online in the UK?
Prescription-only medicines can be supplied online where a prescriber has carried out an appropriate remote assessment and is satisfied it is safe. Pharmacy and general sale medicines can also be sold. Certain categories, including controlled drugs and medicines liable to misuse, carry extra requirements or cannot be supplied remotely at all. Your prescriber and superintendent pharmacist set the boundary; Sync-RX enforces the rules you give it.
Can we add a new treatment area ourselves, without developers?
Yes. You build the assessment, branching logic and prescribing rules in the form builder, add the products and go live. No code and no release cycle.
Can we run several treatment areas in one clinic?
Yes. Each treatment area has its own assessment, products, rules and reporting, all inside one account and one patient record.
Does each treatment area need its own assessment?
Yes, and it should have one. Every area has different red flags. You can duplicate an existing flow as a starting point and edit from there.
Can we sell controlled drugs or medicines liable to misuse?
Only where the law and your governance allow it. Where remote supply is permitted, Sync-RX supports the extra controls that go with it: stricter identity checks, GP notification, quantity limits and a full audit trail. Where it is not permitted, the flow should reject the patient, and you can configure exactly that.
Do you supply the medicines?
No. You keep your own pharmacy and prescriber arrangements, or use a dispensing partner. Sync-RX runs the clinical and commercial workflow around them.
Can we run different prices and products per treatment area?
Yes. Products, doses, prices and subscription plans are set per area, and can be synced from your shop.
Can we sell to patients outside the UK?
The platform is built around UK clinical and data rules. Talk to us before selling outside the UK, so we can confirm what is supported for your market.
Can Sync-RX handle my treatment area?
Can Sync-RX handle hair loss?
Yes. Run finasteride and minoxidil supply end to end: hair loss assessment, photo upload where you want it, prescriber review, e-signed prescription, repeat subscription and dose changes.
Can Sync-RX handle erectile dysfunction?
Yes. Sildenafil, tadalafil and similar treatments run as a standard online consultation, with your red flags for cardiac history, nitrates and interacting medicines built into the questions.
Can Sync-RX handle premature ejaculation?
Yes. Same flow as erectile dysfunction, with its own assessment, products and prices.
Can Sync-RX handle weight loss and GLP-1 medicines?
Yes, and it is the most common use. BMI checks, eligibility rules, photo or weight verification, dose escalation, monthly subscriptions and prescription renewals are all built in.
Can Sync-RX handle menopause and HRT?
Yes. HRT assessments, blood test results, prescriber review and repeat supply, with GP notification where your governance requires it.
Can Sync-RX handle contraception?
Yes. Oral contraception and emergency contraception, with blood pressure, weight and migraine questions and automatic refusal rules where the patient is not suitable.
Can Sync-RX handle acne and skin treatments?
Yes. Topical and oral acne treatments, rosacea and other skin conditions, with photo upload built into the assessment.
Can Sync-RX handle travel health and antimalarials?
Yes. Destination based questions, antimalarial and travel vaccine supply, and prescriber review before dispatch.
Can Sync-RX handle smoking cessation?
Yes. NRT and prescription options, with quantity limits and follow up built in.
Can Sync-RX handle asthma and allergy treatments?
Yes. Inhalers, antihistamines and allergy treatments, with control questions and referral rules for poorly controlled patients.
Can Sync-RX handle testosterone and hormone treatment?
Yes, where lawful for remote supply. Blood test results can be uploaded and read into the record, and monitoring intervals enforced before repeat supply.
Can Sync-RX handle blood tests as part of a treatment?
Yes. You can require a blood test before or during treatment, upload the result, and have the key markers pulled out for the prescriber.
Can Sync-RX handle sleep and mental wellbeing treatments?
Where remote supply is lawful and your governance allows it. These categories usually need stricter identity checks, quantity limits and GP notification, all of which the platform supports.
Can Sync-RX handle general health and everyday prescriptions?
Yes. Any area you can safely assess remotely can be built as its own flow, including one-off acute requests and repeat supply.
Can Sync-RX handle a treatment area that is not on your list?
Almost certainly. Nothing on the list is hard coded. If a UK prescriber can lawfully prescribe it remotely, you can build the assessment and go live without waiting for us to develop anything.
Next steps
Pricing, minimum terms and what counts as a consultation are set out in the commercial section of the FAQ. When you are ready to talk through a specific treatment area, get in touch and we will walk you through it.
How this looks in practice depends on who you are: online pharmacies, private clinics, gyms and coaching businesses and aesthetics clinics.