Who it's for
Software for remote and online prescribers
The problems we hear
- Answers arrive without the questions that were asked.
- Previous orders and flags sit in a different system.
- Declining or changing a request is awkward and slow.
- Signing happens outside the record, so the link between decision and prescription is weak.
How Sync-RX handles it
- The assessment as the patient saw it, with risks flagged at the top.
- Previous orders and identity results on the patient record.
- Approve or decline from the review queue.
- In-app signing with your own key, rendered as a PDF and locked once signed.
- Chat with the patient and follow-up information requests from the same record.
End to end, or just the parts you need
Prescribe for your own service, or join the brands and pharmacies that use Sync-RX and need prescriber capacity.
Sync-RX is more than software. We work in partnership with The Independent Pharmacy, a fully regulated UK online pharmacy, so a patient can go from first consultation to a signed prescription to medicine at their door without you stitching together three suppliers.
- Consultation. Your branded assessment, built around the medicine and the questions your clinicians want asked.
- Clinical review. Risks flagged automatically, reviewed by a prescriber, approved or turned down with the reason recorded.
- Prescribing. Signed in-app with an advanced electronic signature, timestamped and stored.
- Dispensing and delivery. Sent to The Independent Pharmacy, dispensed, labelled and shipped, same-day dispatch on orders placed before 3pm, with tracking coming back into the patient record.
Already have your own pharmacy or your own prescribers? Keep them. Use Sync-RX only for the parts you want and plug your own supply chain into the rest. The treatments we support page sets out what can run through this.
Our pharmacy partner: The Independent Pharmacy
The Independent Pharmacy is a fully regulated UK online pharmacy. Their own site reports a 4.9 out of 5 rating from over 30,000 reviews, more than 1,300 medicines across over 90 conditions, same-day dispatch on orders placed before 3pm, and free discreet delivery on orders over £40.
That is who reviews and dispenses behind the scenes when you use our prescribing and dispensing service. Your patients see your brand; the clinical and pharmacy work is done by a registered pharmacy with a public track record.
What you get on day one
A review queue, the patient record and in-app signing, ready from your first login.
Typical setup
- Your account is set up and verified.
- Your prescribing scope is matched to the treatment areas you cover.
- You review a test order.
- You start working through the live queue.
Questions we get asked
Can I decline a request?
Yes. You can decline from the review queue and message the patient.
Can I switch the product a patient picked?
Yes. A dose or medication change creates a new prescription that supersedes the old one, and Recharge and the pharmacy are kept in step.
How is my signature secured?
Prescriptions are signed with your own key and locked once signed, so they cannot be edited afterwards.
Who else uses Sync-RX
- Superintendent pharmacists: Governance, SOPs and an audit trail you can stand behind.
- Pharmacy owners: Grow online without growing the back office.
- Clinical and medical directors: Protocols, oversight and audit across every prescriber.
- Founders and operators: Launch a regulated brand quickly and see what is working.
- Dispensary and ops managers: Order queues, labels and couriers at volume.
Book a walkthrough
Tell us your treatment areas and where you are today, and we will show you the whole journey end to end. Pricing, minimum terms and what counts as a consultation are set out in the commercial section of the FAQ. Already running on something else? See moving to Sync-RX.