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Sell prescription medication online compliantly.

SYNC provides prescription and clinical infrastructure for growing health brands online, our systems are compliant and scalable.

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  • Weight Loss
  • Erectile Dysfunction
  • Hair Loss
  • Hormone Replacement Therapy
  • Sleep Therapy
  • Over the Counter

Sync handles the consultation, order, prescribing and dispensing processes for online pharmacies.

Solutions

When to use SYNC?

SYNC enables existing wellness brands to offer medical products to their customers via their existing website and our software helps improve existing pharmacy operations. 

FOR WELLNESS BRANDS

Add medications to your product range

SYNC enables you to connect medical consultations to a button on your website so you can start selling medication through your existing checkout. You can sell hair loss, weight loss, sleep treatments or HRT from your existing website.

  • The consultation sits inside your checkout, in your branding
  • Prescribing and dispensing handled by our pharmacy partner
  • Your team never has to touch the regulated part
  • New revenue from customers you already have
  • Totally white label, so it stays a continuous brand experience for your customers
See what you could sell
For pharmacies

A better system for your pharmacy

If you already sell medication online, or plan to start, SYNC replaces the patchwork of consultation forms, prescriber workflows and order management with one complete patient management system.

  • Consultations, prescribing and dispensing in one workflow
  • Built to GPhC and MHRA expectations, with the audit trail to prove it
  • Prescribe and dispense more volume without adding headcount
  • Move across without downtime
  • Back-up pharmacy partners for surge fulfilment requirements
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100% online, 100% convenient

  • ACCOUNT SECTION

    Message your patients 24/7

    Patient messaging a provider

  • ACCOUNT SECTION

    Patients manage goals in one portal

    Sync-RX patient app showing progress

  • WORK FLOWS

    Clinically approved workflows for licensed treatments

    Licensed weight loss injection pens

  • DISPENSING AND SHIPPING

    Manage fast and discreet shipping direct to patients

    Discreet white shipping packaging

  • SUBSCRIPTIONS

    Receive medication on easy-to-manage subscription plans

    Repeat medication subscription delivery

  • AT-HOME KITS

    Send finger-prick kits straight to patients

    At-home finger-prick blood test kit

  • MARKER TRACKING

    Track blood markers over time in one app

    Biomarkers7 in range
    • Blood BasophilsRef: 1.8 - 6.5
      4.1310*9/LNORMAL
    • Platelet CountRef: 0.02 - 0.1
      0.0510*9/LNORMAL
    • EosinophilsRef: 0.04 - 0.4
      0.1610*9/LNORMAL
    • HaemoglobinRef: 130 - 180
      153G/LNORMAL
    • LymphocytesRef: 1.1 - 3.5
      2.5910*9/LNORMAL
    • MCHRef: 27 - 33
      30.4PGNORMAL
    • MonocytesRef: 0.2 - 0.8
      0.5310*9/LNORMAL

  • LABEL PRINTING

    Manage label printing for every sample

    Printed sample label on a return mailer

  • CLINICAL REVIEW

    Clinicians review results and adjust treatment

    Clinician reviewing blood marker results on a tablet

  • Payments

Powerful workflows & forms

SYNC provides clinical-grade consultations which are encrypted end to end and built for managing patient medical data in a regulated markets like the UK and US. 

Fraud protection
Image and IP fraud detection on every submission.
Deployment
Ship as an iframe or SDK.
Data
Patient behavioural data captured on every consultation submission. 
Flexibility
Drag-and-drop builder with prebuilt questions and templates.
A/B testing
Split-test whole consultation with revenue attribution.
FRICTIONLESS PATIENT FORMS
Submissions linked to the customer at checkout.
Multi-brand theming
Each brand can run multiple consultations simultaneously. 

Enterprise-grade security and controls

Security architected for patient medical records. Every action performed on the system is logged, policies are versioned, governed by role-based access and risks flagged at critical points in every process. 

  • GPhC regulatory alignment

    GPhC aligned

  • MHRA regulatory alignment

    MHRA

  • CQC inspection ready

    CQC ready

  • ISO 27001 information security certified

    ISO 27001

  • UK GDPR data protection compliant

    UK GDPR

  • PCI DSS payment security compliant

    PCI DSS

Audit trail
7-year immutable audit log, Postgres triggers on every clinical record.
Data rights
One-click right to erasure and JSON data export per patient.
Authentication
MFA (TOTP), 12-character minimum, HIBP breached-password check, 15-minute inactivity timeout. 
Fraud signals
Submission risk tracking with IP, device fingerprint and email-reuse flags.
Governance
Incident register, ROPA and policy versioning.
Access control
Role-based access with full session audit.
Compliance
GPhC and MHRA aligned, CQC inspection ready.
Standards
ISO 27001, Cyber Essentials, PCI DSS, UK GDPR by design.

Platform built for scale

SYNC has been built with powerful APIs and webhooks that enables brands to build custom patient portals, checkout flows and clinician tools, all wired to a central compliant medical record.

If you want full control over your platform, we offer powerful APIs and webhooks that let you build your own custom applications and forms.

From the blog

The latest thinking on peptides, GLP-1s and the operations behind modern UK pharmacy. All posts