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Sell prescription medication online compliantly.

Prescription infrastructure for growing health brands. Live in days, compliant by design.

Sync-RX handles consultation, order, prescribing and dispensing processes.

100% online, 100% convenient

  • ACCOUNT SECTION

    Message your patients 24/7

    Patient messaging a provider
  • ACCOUNT SECTION

    Patients manage goals in one portal

    Sync-RX patient app showing progress
  • WORK FLOWS

    Clinically approved work flows for licensed treatments

    Licensed weight loss injection pens
  • DISPENSING AND SHIPPING

    Manage fast and discreet shipping direct to patients

    Discreet white shipping packaging
  • SUBSCRIPTIONS

    Receive medication on easy to manage subscription plans

    Repeat medication subscription delivery
  • AT-HOME KITS

    Send finger-prick kits straight to patients

    At-home finger-prick blood test kit
  • MARKER TRACKING

    Track blood markers over time in one app

    Biomarkers7 in range
    • Blood BasophilsRef: 1.8 - 6.5
      4.1310*9/LNORMAL
    • Platelet CountRef: 0.02 - 0.1
      0.0510*9/LNORMAL
    • EosinophilsRef: 0.04 - 0.4
      0.1610*9/LNORMAL
    • HaemoglobinRef: 130 - 180
      153G/LNORMAL
    • LymphocytesRef: 1.1 - 3.5
      2.5910*9/LNORMAL
    • MCHRef: 27 - 33
      30.4PGNORMAL
    • MonocytesRef: 0.2 - 0.8
      0.5310*9/LNORMAL
  • LABEL PRINTING

    Manage label printing for every sample

    Printed sample label on a return mailer
  • CLINICAL REVIEW

    Clinicians review results and adjust treatment

    Clinician reviewing blood marker results on a tablet
  • Payments

Powerful workflows & forms

Enterprise-grade infrastructure designed for high-stakes healthcare delivery. HIPAA compliant by default, with end-to-end encryption for every patient interaction.

Fraud protection
Image and IP address fraud detection
Deployment
iframe or SDK from deployment
Data
Customer behaviour data for all forms
Flexibility
Drag and drop from builder, prebuilt questions and templates to make go to market fast and reliable
Questionnaire A/B testing
Split-test entire questionnaires with Shopify revenue attribution and ?ab_force previews for stakeholder review. Nobody else in this space ships this.
Frictionless intake
Anonymous submissions linked to a customer at checkout, no account wall before triage.
Multi-brand theming
Per-questionnaire theming isolated from staff UI, so brands can run multiple funnels under one tenant.
  • Pre-built questions

    Drop in vetted clinical questions from a shared library instead of authoring every field from scratch.

  • Drag and drop builder

    Reorder steps, sections, and logic visually, with no engineering ticket required.

  • Collaboration tools

    Invite clinicians and ops to comment, review, and approve flows before they go live.

  • Custom routing

    Route patients down different pathways based on their answers, location, or risk profile.

  • Custom questions

    Add bespoke questions, validations, and consent fields tailored to each treatment area.

Enterprise-grade security and controls

Security architected for the UK's most regulated clinical workflows. Every clinical write is logged, every patient action is risk-scored, every policy is versioned, governed by role-based access.

  • GPhC regulatory alignment

    GPhC aligned

  • MHRA regulatory alignment

    MHRA

  • CQC inspection ready

    CQC ready

  • ISO 27001 information security certified

    ISO 27001

  • UK GDPR data protection compliant

    UK GDPR

  • PCI DSS payment security compliant

    PCI DSS

Audit trail
7-year immutable audit log, Postgres triggers on every clinical write
Data rights
One-click right to erasure and JSON data export per patient
Authentication
MFA (TOTP), 12-character minimum, HIBP breached-password check, 15-minute inactivity timeout
Fraud signals
Submission risk tracking with IP, device fingerprint and email-reuse flags
Governance
Incident register, ROPA and policy versioning with AI summaries
Access control
Role-based access with full session audit
Compliance
GPhC and MHRA aligned, CQC inspection ready
Standards
ISO 27001, Cyber Essentials, PCI DSS, UK GDPR by design

Platform built for scaled

Build on Sync-RX with powerful APIs and webhooks. Compose custom patient portals, checkout flows and clinician tools, all wired to the same compliant medical record.

If you want full control over your platform, we offer powerful APIs and webhooks that let you build your own custom applications and forms.

From the blog

The latest thinking on peptides, GLP-1s and the operations behind modern UK pharmacy. All posts