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Sync-RX vs Semble
The short answer
- Choose Semble if your business is a clinic seeing patients across specialities, and your priority is appointments, clinical records, invoicing and running the practice.
- Choose Sync-RX if your business is selling and supplying medicines online, and your priority is the storefront, subscriptions, the assessment, the prescriber queue, the signed prescription, the patient portal and getting the medicine dispensed and delivered.
Plenty of clinics run both. Sync-RX integrates with Semble, so the online supply arm can feed the practice record.
Where Sync-RX is strongest
- Selling. Shopify storefront, Recharge subscriptions, discount codes, upsells, delivery tracking, revenue by product and treatment.
- Keeping the patient. A portal where patients see their history, upload photos, book a check-in, message the team, change dose and reorder in a couple of taps.
- Volume clinical work. Thousands of assessments a month, auto-flagged against rules you set, worked through by prescribers in a queue rather than an inbox.
- Fulfilment. Your own dispensary, or dispensing and next-day delivery through our partner pharmacy, The Independent Pharmacy.
Side by side
| Sync-RX | Semble | |
|---|---|---|
| Built for | Selling and supplying medicines online | Managing a healthcare practice |
| Storefront and checkout | Shopify, with medicines sold as products | Not its focus |
| Subscriptions and repeats | Recharge, with a fresh clinical check per repeat | Not its focus |
| Patient-facing portal for online buyers | Yes: history, photos, messages, reorders, check-ins | Patient-facing tools built around appointments |
| Online assessments | Built in, editable by you, with branching, photos and identity checks | Forms and questionnaires as part of practice workflow |
| Automatic clinical flagging | Yes, rules you set, surfaced to the prescriber first | Not its focus |
| Prescriber review queue | Yes, built around volume | Consultation-led |
| Prescription signing | In-app advanced electronic signature | Prescribing as part of the clinical record |
| Dispensing and delivery | Your own dispensary or our registered UK partner pharmacy | Not a dispensing service |
| Revenue reporting | Per product, per treatment, per campaign | Practice invoicing and billing |
| Breadth of specialities | Focused on online-supply treatment areas | Broad, 80 specialities per their site |
| Works with the other | Yes, Sync-RX integrates with Semble | - |
When Semble is the better buy
You are a multi-speciality practice, most of your work is face to face or by appointment, and medicines are a small part of what you do. Buying a supply-focused platform for that would be the wrong tool.
When Sync-RX is the better buy
Medicines are the business. You need a storefront that converts, subscriptions that renew, hundreds or thousands of assessments reviewed properly, repeats checked before they ship, prescriptions signed and stored, patients who come back without being chased, and dispensing that scales, all inside one branded experience.
FAQ
Can we use Sync-RX and Semble together?
Yes. Sync-RX integrates with Semble, so the online arm and the practice record do not have to be separate worlds.
Is Sync-RX a practice management system?
No. It is an online selling, consultation, prescribing and patient management platform. If you need full multi-speciality practice management, keep that system and connect it.
Does Sync-RX handle the shop side?
Yes, and it is one of the main reasons people buy it: Shopify storefront, Recharge subscriptions, checkout, delivery tracking and revenue reporting, with the clinical check wired into the order rather than bolted beside it.
Does Sync-RX handle appointments?
Yes, including video consultations, with notes written into the patient record, though the platform is built around online supply rather than a busy face-to-face diary.
Can Sync-RX dispense the medicine?
Yes, through our registered UK partner pharmacy, or you dispense yourself.
Which is cheaper?
They price differently, so compare on activity, not licences. Sync-RX prices on successful consultations or prescriptions. See the commercial section of the FAQ.
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