Who it's for
Medical weight loss for gyms and coaching businesses
The problems we hear
- Members are buying treatments elsewhere, with no one joining it up with their training.
- You are not a healthcare provider and do not want the clinical risk.
- You have no way to get medicine to a member safely and legally.
- Coaching businesses run on numbers: sign-ups, retention, revenue per member. A clinical system that hides those numbers is useless.
How Sync-RX handles it
- The clinical side is handled by registered prescribers and The Independent Pharmacy. You handle the coaching and the relationship.
- Members complete the assessment on your branded page, are screened against the same standards a pharmacy would use, and are turned down when they should be.
- Approved members get their medicine dispensed and delivered to their door by a registered UK pharmacy, tracked end to end.
- Subscriptions, dose changes and repeats run automatically, with a check-in before each renewal.
- Progress check-ins feed weight and measurements back into one view alongside their treatment.
- Reporting on sign-ups, conversion, retention and revenue.
End to end, or just the parts you need
This is the part most gyms get stuck on. You cannot prescribe and you cannot dispense, so we bring both: registered prescribers review every member, and The Independent Pharmacy dispenses and delivers.
Sync-RX is more than software. We work in partnership with The Independent Pharmacy, a fully regulated UK online pharmacy, so a patient can go from first consultation to a signed prescription to medicine at their door without you stitching together three suppliers.
- Consultation. Your branded assessment, built around the medicine and the questions your clinicians want asked.
- Clinical review. Risks flagged automatically, reviewed by a prescriber, approved or turned down with the reason recorded.
- Prescribing. Signed in-app with an advanced electronic signature, timestamped and stored.
- Dispensing and delivery. Sent to The Independent Pharmacy, dispensed, labelled and shipped, same-day dispatch on orders placed before 3pm, with tracking coming back into the patient record.
Already have your own pharmacy or your own prescribers? Keep them. Use Sync-RX only for the parts you want and plug your own supply chain into the rest. The treatments we support page sets out what can run through this.
Our pharmacy partner: The Independent Pharmacy
The Independent Pharmacy is a fully regulated UK online pharmacy. Their own site reports a 4.9 out of 5 rating from over 30,000 reviews, more than 1,300 medicines across over 90 conditions, same-day dispatch on orders placed before 3pm, and free discreet delivery on orders over £40.
That is who reviews and dispenses behind the scenes when you use our prescribing and dispensing service. Your patients see your brand; the clinical and pharmacy work is done by a registered pharmacy with a public track record.
What you get on day one
A branded sign-up journey you can link from your app, your site or a QR code in the gym, and a dashboard showing who signed up, who was approved and who is still mid-way.
Typical setup
- We set up your branded clinic and journey.
- Agree the treatments you want to offer and the screening rules.
- We connect the prescriber and The Independent Pharmacy arrangement.
- Link it from your app, site or in-gym signage.
- Launch to a small group first, then to all members.
Questions we get asked
Do we need to be a registered healthcare provider?
No. Prescribing and supply sit with registered professionals and The Independent Pharmacy. You are the front door and the coaching.
Who actually sends the medicine?
The Independent Pharmacy, our partner. They dispense, label and ship, and the tracking appears against the member's record.
What happens if a member is not suitable?
They are turned down and told why, with safer alternatives suggested. That protects them and you.
Can members see this inside our own app?
Yes. The journey can be embedded so it looks and feels like part of your app or site.
How do we get paid?
Commercial terms are agreed per arrangement. Tell us your model and we will be straight about what works.
Does it work alongside training and nutrition plans?
Yes. Weight and measurement check-ins sit alongside the treatment, so coaching and clinical see the same picture.
Who else uses Sync-RX
- Online pharmacies: Consultations, clinical checks, prescribing and dispensing in one place.
- Private clinics: Take consultations online without losing the patient relationship.
- Aesthetics clinics: Consent, photographs, prescriber sign-off and supply on one record.
Book a walkthrough
Tell us your treatment areas and where you are today, and we will show you the whole journey end to end. Pricing, minimum terms and what counts as a consultation are set out in the commercial section of the FAQ. Already running on something else? See moving to Sync-RX.