Selling and subscriptions
Chargebee integration for online pharmacies and clinics
What this integration does
- Maps Chargebee plans and item prices to Sync-RX treatments.
- Creates and updates subscriptions from an approved clinical outcome.
- Receives payment, renewal, pause, cancellation and dunning events by webhook.
- Holds supply when a renewal fails your repeat rules.
- Keeps billing state visible on the patient record for your support team.
Who it is for
Clinics that bill outside Shopify, or that already run Chargebee across a wider business and want treatment plans in the same place.
How it works
- Connect Chargebee with a site API key.
- Map plans and item prices to treatments.
- Sync-RX registers the webhook endpoint.
- Renewals are checked clinically, then released or held.
What you need
A Chargebee site and an API key with subscription and webhook permissions.
FAQ
Do we need Shopify to use Chargebee here?
No. Chargebee is the option for clinics billing outside a Shopify storefront.
Are repeats still clinically checked?
Yes, on the same rules used everywhere else in the platform.
Can we handle dunning?
Dunning events arrive in Sync-RX and hold the order until payment is resolved.
Can we migrate from Recharge?
Yes. Plans are remapped and patient records are unaffected.
Keep reading
Book a walkthrough
Want to see it connected? Tell us which systems you already run and we will show you the joins live, using your setup rather than a demo account.