Appointments and communication
Google Meet integration for video consultations
What this integration does
- Creates a Meet space for the appointment and shares the link.
- Links the conference, its participants and its duration to the consultation.
- Attaches recordings and transcripts where your policy allows them.
- Keeps the clinical note and the call in the same record.
Who it is for
Google Workspace clinics that want video, transcripts and the patient record in one place.
How it works
- Connect Google Workspace and grant Meet permissions.
- Choose which appointment types create a Meet space.
- Conferences and their artefacts attach to the consultation automatically.
What you need
Google Workspace with Meet, and an administrator to authorise the connection.
FAQ
Are recordings mandatory?
No. Recording follows your own policy and the patient's consent.
Where do transcripts live?
Linked to the consultation record they came from.
Can patients join without a Google account?
Yes, from the link, subject to your Workspace settings.
Can we use Zoom instead?
Yes, Zoom and built-in Sync-RX video are both available.
Keep reading
Book a walkthrough
Want to see it connected? Tell us which systems you already run and we will show you the joins live, using your setup rather than a demo account.