Shipping
Royal Mail integration for online pharmacies
What this integration does
- Creates the shipment from the dispensed order, with the right service.
- Books collections for the day's dispatch.
- Prints labels without re-keying an address.
- Pushes tracking to the patient record and the patient's portal.
Who it is for
Pharmacies dispensing in-house who ship every working day and want one screen for it.
How it works
- Connect your Royal Mail Click & Drop or API account.
- Map treatments to shipping services.
- Dispensed orders create shipments and labels.
- Tracking flows back to the patient.
What you need
A Royal Mail business account with API access.
FAQ
Which services are supported?
The services on your own Royal Mail account, mapped to your treatments.
Can we book collections?
Yes, from the same screen.
Do patients see tracking?
Yes, in their portal and their notifications.
What about cold chain?
Service selection is yours; the integration ships what you map to it.
Keep reading
Book a walkthrough
Want to see it connected? Tell us which systems you already run and we will show you the joins live, using your setup rather than a demo account.