Payments
Stripe integration for online pharmacies and clinics
What this integration does
- Takes card payments for consultations, one-off treatments and repeats.
- Creates the order in Sync-RX from a successful payment event.
- Handles refunds and partial refunds against the original order.
- Keeps test and live keys side by side so you can rehearse a journey safely.
- Records payment status on the patient record for your support team.
Who it is for
Clinics that already hold a Stripe account and want the money and the medicine to be part of the same record.
How it works
- Add your Stripe publishable and secret keys in Sync-RX.
- Point the Stripe webhook endpoint at your clinic.
- Run a test payment on test keys.
- Switch to live keys and start taking payments.
What you need
A Stripe account, publishable and secret keys, and a webhook signing secret.
FAQ
Whose Stripe account is it?
Yours. Funds settle to you, and Sync-RX never holds the money.
Is 3-D Secure supported?
Yes, through Stripe's own authentication flow.
Can we test before going live?
Yes. Test and live keys are configured separately.
Can we use Stripe and a Shopify checkout?
Yes, though most clinics pick one checkout per journey to keep reporting simple.
Keep reading
Book a walkthrough
Want to see it connected? Tell us which systems you already run and we will show you the joins live, using your setup rather than a demo account.