Appointments and communication
Zoom integration for video consultations
What this integration does
- Creates the meeting when the appointment is booked.
- Sends the join link to the patient with their confirmation and reminder.
- Launches the call from the patient record, with the assessment on screen.
- Records attendance and outcome against the consultation.
Who it is for
Clinics already standardised on Zoom whose clinicians do not want a second video tool.
How it works
- Connect Zoom for the clinic or per clinician.
- Choose which appointment types create a Zoom meeting.
- Meetings are created and links sent automatically.
What you need
A Zoom account with permission to create meetings via the API.
FAQ
Do patients need a Zoom account?
No, they join from the link.
Are recordings stored in the record?
Attendance and outcome are recorded; recording policy is yours to set.
Can we use Sync-RX video instead?
Yes, video consultations are built in.
Is it per clinician?
It can be connected for the clinic or per clinician.
Keep reading
Book a walkthrough
Want to see it connected? Tell us which systems you already run and we will show you the joins live, using your setup rather than a demo account.